https://en.wikipedia.org/wiki/Reliability_engineering https://en.wikipedia.org/wiki/Operationalization https://en.wikipedia.org/wiki/Western_Electric https://en.wikipedia.org/wiki/Common_cause_and_special_cause_%28statistics%29 https://en.wikipedia.org/wiki/Saul_Kripke https://en.wikipedia.org/wiki/Kripke_semantics https://en.wikipedia.org/wiki/Quality_function_deployment https://en.wikipedia.org/wiki/Eight_dimensions_of_quality https://en.wikipedia.org/wiki/TRIZ https://en.wikipedia.org/wiki/Time_and_motion_study https://en.wikipedia.org/wiki/Lean_manufacturing https://en.wikipedia.org/wiki/Propagation_of_uncertainty https://en.wikipedia.org/wiki/Project_management https://en.wikipedia.org/wiki/Design_of_experiments https://en.wikipedia.org/wiki/Six_Sigma https://en.wikipedia.org/wiki/Taguchi_methods https://en.wikipedia.org/wiki/Quality_management https://en.wikipedia.org/wiki/Life_table https://en.wikipedia.org/wiki/Lean_IT https://en.wikipedia.org/wiki/Polynomial_conjoint_measurement https://en.wikipedia.org/wiki/Theory_of_conjoint_measurement https://en.wikipedia.org/wiki/Rasch_model https://en.wikipedia.org/wiki/Prospect_theory https://en.wikipedia.org/wiki/Level_of_measurement Ну и *books. Отсюда все вышеперечисленные ссылки и получились, как ни странно. Уже не помню, как. Скорее всего, через design of experiments. Книгу почти не открывал, да. www.inference.phy.cam.ac.uk/itila/book.html

https://en.wikipedia.org/wiki/W._Edwards_Deming#Work_in_Japan https://en.wikipedia.org/wiki/If_Japan_Can..._Why_Can't_We%3F Американец обучал инженеров в Японии в 50х годах, и только в 70х эти методы дошли до Америки массово, не толко в месте работы W._Edwards_Deming, я правильно понял?

Книга про качество (Juran's Quality Handbook) http://dump.bitcheese.net/files/yhyjyvy/juran.pdf